Ethics & Responsible Practices

Our Ethical Commitment

At Naya, we believe that building trustworthy technology means going beyond compliance. We're committed to ethical practices that prioritize user rights, transparency, and responsible innovation. This document outlines our core ethical principles and how we apply them across our platform.

1. Responsible AI & Automation

1.1 AI Transparency

• Clear Disclosure: We clearly label when AI or automated systems are being used
• Human Control: Users always have the ability to override or reject AI-generated outputs
• Explainability: We explain how our systems make decisions
• No Deception: We never use AI to create misleading content

1.2 Bias Prevention

• Regular audits of AI systems for bias
• Diverse training data and review processes
• Testing across different user demographics

2. User Privacy & Data Ethics

2.1 Privacy-First Design

• Minimal data collection - only what's necessary
• No data sales - we will never sell your data
• User control over data and privacy settings

2.2 Data Dignity

• Data treated with respect as extension of the user
• Right to know what data we have about you
• Right to access, correct, and delete your data

3. Accessibility & Inclusion

• WCAG 2.1 AA accessibility compliance
• Keyboard navigation and screen reader support
• Support for neurodivergent users
• Multiple language support

4. Transparency & Honesty

• Clear communication about capabilities and limitations
• Transparent about known issues
• Users understand how recommendations work
• Accessible channels for feedback

5. Security & Responsibility

• Industry-standard encryption for data
• Regular security audits
• Responsible vulnerability disclosure
• Access controls and audit logging

6. Community & Social Responsibility

• Community guidelines protecting user safety
• Clear policies against hate speech and discrimination
• Appeals process for moderation decisions
• Design that respects user autonomy

7. Environmental Responsibility

• Efficient hosting with renewable energy
• Optimized code to minimize consumption
• Monitoring our environmental footprint

8. Accountability & Continuous Improvement

• Regular ethics reviews of new features
• Channels for reporting ethical concerns
• Audits of our ethical practices
• Updating policies as technology evolves

9. Contact & Concerns

If you have concerns about our ethical practices, we'd like to hear about it.